Another Reason to Never Fly Frontier Airlines 20-Year-Old Kicked Off Flight

A 20 Year-Old Was Kicked off Her Frontier Flight for Something They Messed Up

Aug. Four 2023, Published 6:Eleven p.m. ET

People from a definite technology love to wax poetic about how sophisticated flying used to be. Someone is normally speaking about how other people used to in point of fact dress up just to sit in a piece of steel hurtling throughout the sky. And what, I would additionally get dressed up if the seats were still that massive and the food was once somewhat fit for human consumption and in all probability I wasn't charged for my luggage, emotional or another way.

I agree, flying completely appears find it irresistible used to be better. It seems like in this day and age in case your flight is not canceled, then you might be coping with unruly passengers, bizarre fees, and taking off your shoe in a public position.

For Marley Stevens, who is going by way of @m.stevens03 on TikTok, she made it all the manner to boarding before she used to be unceremoniously stopped by means of Frontier Airlines. The a laugh part is, Marley couldn't get on the aircraft because of a mistake they made.

Do you think they rectified it? Read on to in finding out.

Why would not Frontier Airlines let his 20 year-old woman get on her flight?

Marley was once in slightly of a pickle. On July 24, 2023 she was once stranded on the airport in Atlanta after Frontier Airlines would not let her board the aircraft. At 8:15 a.m. she must were on her method to San Francisco but via 9:30 a.m., she wasn't heading anyplace.

It's essential to word that through all accounts (Marley's) she is a responsible traveler. "I bought my ticket months ago," she says in a TikTok explaining her situation. Prior to leaving for the airport, Marley got an email from Frontier asking if she could be willing to take a later flight since the aircraft used to be filling up rapid.

In go back, she would no longer be charged for her baggage. Marley said no thanks to this and headed to the airport.

She arrives on the gate a full 90 minutes prior to departure. I instructed you she used to be prepared. When her boarding group used to be called, Marley made it the entire approach to the flight attendant checking tickets where she was once instructed she "wasn't on this flight."

Marley showed the Frontier employee her boarding go to which they said, "Oh sorry, I guess we just don't have room for you."

Because her seat was taken, Frontier offered to put her at the next flight to San Francisco which used to be two days from then. In the intervening time, there wasn't a lot Marley may do as a result of at 20 years old, she could not hire a car.

By the way in which, her baggage was already enjoying the flight to San Francisco. Naturally, Marley bought a brand new ticket for a distinct airline, however her dealings with Frontier had been a ways from over.

As anticipated, Frontier Airlines used to be no longer much lend a hand.

In a follow-up TikTok, Marley recorded her efforts to get involved with their insurance coverage company after realizing her shuttle used to be insured. She never reached an actual human.

Instead, a recording of this performed on a loop: "Due to an increase in misdirected call volumes from Frontier Airlines reservation center and website, we are unable to appropriately service our customers who purchased a travel insurance plan."

She was then instructed to name Frontier Airlines for lend a hand.

In yet another TikTok update, Marley invites us to get ready with her as she explains what is going on with Frontier Airlines. On July 23 she was on an American Airlines flight to San Francisco, and not using a issues.

She then is going into additional detail regarding the go back and forth insurance coverage call. Basically, she could not reach somebody.

Eventually, the needle appears to transfer when Marley will get a decision from any individual at Frontier Airlines headquarters. You can almost feel the viral TikTok-induced panic. Marley explains how this lady used to be "apologizing profusely," and likewise mentioned they are "opening an investigation into what happened because she saw my TikTok."

This lady requested if Marley used to be still planning on flying Frontier back to Atlanta and since Marley is a risk-taking queen, she said sure. At this point, the Frontier Airlines woman gave Marley her non-public telephone quantity in case anything went fallacious. I guess she has a burner number as a result of she has to be giving out her quantity a ton.

As of August 3, Marley received a refund of $187 which is not even "half the price of my ticket, or my baggage," she defined in one more TikTok. And if something is going awry, Marley can just ring up her new very best pal from Frontier Airlines' corporate offices.

ncG1vNJzZmivp6x7pbXSramam6Ses7p6wqikaKhfZ31uxcSaqWannJl6rLXCpJydZZ%2Bbs26y0ailraGVp3qnuMign60%3D